Frequently Asked Questions

We offer a comprehensive range of Microsoft licenses including Office 365, Microsoft 365, Windows licenses, and standalone Office applications. Our licenses cover personal, business, and enterprise use with both subscription-based and perpetual licensing options.

After purchase, you'll receive an email with your license key and detailed activation instructions. For Office products, simply enter the key in the application. For Windows, use the key during installation or in Settings > Update & Security > Activation.

All our licenses are delivered instantly via email upon successful payment confirmation. You'll receive your license key, download links, and activation instructions within minutes of completing your purchase.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our encrypted payment gateway. We also offer flexible payment plans for enterprise customers.

Yes, most Microsoft licenses can be transferred to another computer. For Office products, you can deactivate on the current device and activate on the new one. Windows licenses can typically be transferred once every 90 days. Contact our support team for assistance.

Absolutely! All our licenses are 100% genuine and purchased directly from Microsoft or authorized distributors. We are an official Microsoft partner and guarantee the authenticity of every license we sell. Your purchase is fully backed by Microsoft's warranty.

Yes, we offer comprehensive volume licensing solutions for businesses of all sizes. This includes Microsoft 365 Business, Enterprise agreements, and Open License programs. Contact our sales team for custom quotes and enterprise solutions.

We provide comprehensive technical support for all our products. Our expert team is available 24/7 via phone, email, and live chat. We also offer remote assistance and can help with installation, activation, and troubleshooting issues.

Yes, we offer a 30-day money-back guarantee on all our licenses. If you're not completely satisfied with your purchase, contact our support team within 30 days for a full refund. This guarantee ensures your complete satisfaction.

Yes, you can upgrade most Microsoft licenses. For Office 365 and Microsoft 365, you can upgrade your subscription plan at any time. For perpetual licenses, you may need to purchase an upgrade license. Contact us for specific upgrade options.

Absolutely! We serve customers worldwide and accept payments in multiple currencies. Our licenses work globally, and we provide support in multiple languages. We also handle international shipping for physical products when applicable.

Your security is our top priority. We use industry-standard SSL encryption and PCI DSS compliant payment processing. We never store your full credit card details, and all transactions are processed through secure, encrypted channels.